Maintaining accurate and accessible contact information on your Joint Admissions and Matriculation Board (JAMB) profile is essential for receiving timely updates and ensuring a smooth admission process. If you’ve changed your primary email address or no longer have access to the one initially linked to your JAMB profile, updating it becomes imperative. This guide outlines the steps and considerations for changing the email address associated with your JAMB profile for the 2025/2026 academic session.
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Importance of Updating Your Email Address
Your email address serves as a primary communication channel between you and JAMB. It’s used for sending vital information such as examination details, admission status notifications, and other essential correspondences. An inaccessible or outdated email can lead to missed opportunities and critical updates.
Methods to Update Your Email Address on JAMB Profile
As of the 2025/2026 academic session, JAMB provides specific avenues for candidates to update or link their email addresses:
1. Linking an Email Address via SMS
If you haven’t previously linked an email address to your JAMB profile or need to update it, you can do so using the SMS method:
- Using Your Registered Phone Number:
- On your mobile device, open the SMS application.
- Type the following message:
email yournewemail yournewemail(e.g.,email [email protected] [email protected]). - Send this message to
55019.
- Ensure you have sufficient airtime balance, as standard SMS charges apply.
- Use the phone number you initially registered with JAMB to facilitate seamless processing.
- After sending the SMS, you should receive a confirmation message from JAMB containing your login details.
Note: This method is particularly useful for candidates who did not provide an email address during their initial registration or need to update their email information.
2. Updating Email Address at an Accredited JAMB CBT Center
For candidates who have changed their email address or can no longer access the one linked to their JAMB profile, visiting an accredited JAMB Computer-Based Test (CBT) center is advisable:
- Procedure:
- Visit the nearest accredited JAMB CBT center.
- Present a valid means of identification and provide your JAMB registration number.
- Request assistance to update or change your email address linked to your profile.
- There may be a service fee associated with this update; it’s advisable to inquire about any charges beforehand.
- Ensure that the new email address is active and accessible, as it will be used for all future communications from JAMB.
3. Contacting JAMB Support
If the above methods are not feasible, or you encounter issues during the process, reaching out directly to JAMB support is recommended:
- Procedure:
- Visit the JAMB Support Center.
- Log in with your JAMB profile (if possible) or create a support ticket detailing your issue.
- Provide all necessary information, including your full name, JAMB registration number, and the new email address you wish to associate with your profile.
- Response times may vary; it’s essential to initiate this process well ahead of any critical deadlines.
- Keep a record of your support ticket number for reference in future communications.
Preventive Measures for the Future
To avoid complications related to email correspondence with JAMB:
- Use a Reliable Email Service:
- Opt for reputable email providers known for reliability and security.
- Regularly Monitor Your Email:
- Frequently check your inbox and spam folders to ensure you don’t miss important communications.
- Maintain Updated Contact Information:
- Promptly update your JAMB profile with any changes to your contact details to ensure continuous access to vital information.
By adhering to these guidelines, you can ensure that your JAMB profile remains up-to-date, facilitating effective communication and a smoother admission process for the 2025/2026 academic session.
For a visual demonstration on linking your email to your JAMB profile, you may find the following video helpful:
